Frequently Asked Questions

The easiest way to get started is to complete our online contact form. Once we receive your information, we'll contact you to answer any initial questions, discuss what you're looking for, and help you determine the next step.

Safe Harbor of Hope Counseling offers individual therapy for adults age 18 and older, couples therapy, support and psychoeducation groups, classes and workshops, life coaching, leadership coaching, marriage coaching, ministry coaching, and first responder and military coaching focused on resilience and burnout prevention.

Yes. Safe Harbor participates with Aetna, Highmark, Blue Cross Blue Shield, Capital Blue Cross, Independence Blue Cross, Independence Administrators, Cigna, Geisinger, and UnitedHealthcare / Optum. Insurance participation and coverage can vary by plan, provider, service, and individual benefits. We recommend contacting your insurance company to verify your specific mental health benefits and coverage before your first appointment. If you're unsure whether your plan is accepted, please contact us and we'll be happy to help you determine your options.

Not at this time. Safe Harbor of Hope Counseling does not currently participate with Medicare or Medicaid. Private-pay services are available for those who choose to pay directly for services.

Yes. You do not need to use insurance to receive services at Safe Harbor. Private-pay rates are $120 per psychotherapy session and $60 per coaching session. Groups and classes may have separate fees, and some may be offered free of charge. Please see the individual group or class listing for current pricing. Medicaid recipients in Pennsylvania may have restrictions from their Medicaid plan regarding paying out of pocket; please check with your specific plan.

Yes. Safe Harbor offers both in-person and virtual appointments for clients located in Pennsylvania. Virtual counseling can provide the convenience of meeting from a private, comfortable location while still receiving professional support. Clients must be physically in Pennsylvania when professional counseling services are rendered due to Pennsylvania state licensure laws. Coaching services are available to any location.

We offer in-person appointments as well as secure virtual appointments for clients in Pennsylvania. In-person office appointments are located inside Lighthouse Church at 700 Hammond Lane, Stroudsburg, PA 18360.

Yes. Safe Harbor of Hope Counseling is a Christian professional counseling and coaching practice. Our faith is an important part of who we are and the foundation of our organization. For clients who desire it, Christian faith, Scripture, prayer, and biblical principles can be thoughtfully incorporated into the counseling process. At the same time, counseling is a collaborative process, and we meet each client where they are.

No. We welcome clients of all faith backgrounds and those with no faith tradition.

No. Counseling is a professional mental health service focused on emotional well-being, mental health concerns, healing, and personal growth. Coaching is generally more future-focused and goal-oriented, helping individuals or couples clarify goals, navigate challenges, develop practical strategies, and move forward. Coaching services at Safe Harbor are provided by Dr. Don Steffy, DMin, and include life, leadership, marriage, ministry, and first responder/military coaching.

There isn't one schedule that works for everyone. The frequency of sessions depends on your needs, goals, circumstances, the appropriate treatment approach, and your personal financial concerns. Your counselor or coach will work with you to determine a schedule that is most appropriate for you.

Session length and frequency may vary depending on the type of service and your individual needs. Generally, therapy sessions are approximately 55 minutes. Your counselor will discuss the details of your appointments with you when you begin services.

No. Groups and classes are offered periodically throughout the year. Some are designed as support groups, while others focus on psychoeducation, personal growth, relationships, faith, or other specific topics. Some offerings are free, while others are available for a private-pay fee. Check back regularly for upcoming opportunities.

Some groups may be open to the general community, while others may have specific participation requirements. Each group or class listing will provide information about who the offering is designed for, cost, registration, and any other requirements.

Counseling is provided within applicable professional, legal, and ethical requirements regarding confidentiality and privacy. At the beginning of services, your counselor will explain confidentiality and its limits as part of the informed-consent process.